SMS Terms of Use
SMS Consent Communication: The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
Program Description: When you opt in, you may receive text messages from Monarch Black Car Service including booking confirmations and receipts, chauffeur dispatch and arrival notifications, reservation reminders, promotional offers and service updates, and responses to your inquiries.
How to Opt In: You may opt in by checking the SMS consent box on any form on our website, texting START to our designated number, or verbally agreeing and confirming via text reply.
How to Opt Out: You may opt out at any time by replying STOP to any message you receive from us, contacting us at reservations@monarchblackcar.com and requesting removal, or calling us at (310) 409-7020. After texting STOP, you will receive one final confirmation message and will not receive further marketing messages unless you opt in again.
Help: Reply HELP to any of our messages for assistance, or contact us at reservations@monarchblackcar.com or (310) 409-7020.
Message Frequency: Message frequency varies based on your bookings and preferences. You may receive up to 4-6 messages per month for marketing communications. Transactional messages such as booking confirmations and driver updates are sent as needed.
Potential Fees for SMS Messaging: Standard message and data rates may apply depending on your carrier pricing plan. Monarch Black Car Service is not responsible for any charges from your carrier.
Privacy: Your phone number and consent information are stored securely and will not be sold or shared with third parties for their marketing purposes. See our full Privacy Policy for details on how we handle your data.
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. Booking a ride is never conditional on your SMS consent.
Contact Us: Monarch Black Car Service — Torrance, CA — reservations@monarchblackcar.com — (310) 409-7020 — monarchblackcar.com
